Client and appointment management
Authenticated operations associate clients and appointments with their service provider and expose appointment details and updates.
Service Operations & Early Access Prototype
A service-business backend paired with an early-access website for customer discovery, signup and structured feedback.
My role
Built service-management APIs, appointment notification workflows and the supporting early-access frontend across two repositories.
The problem
Small service businesses need an organized place for client and appointment information, while a new product needs a clear way to collect feedback from prospective operators.
The approach
Implemented client and appointment APIs with scoped persistence and notification scheduling, then added a separate marketing/onboarding frontend with waitlist and survey flows.
What it enables
Provides scoped client and appointment workflows, scheduled reminder tasks and a structured early-access feedback journey; the operational API and onboarding frontend remain separate prototypes.
The work,
and its boundaries.
Reminder workflow
Confirmed appointments can enqueue notifications and schedule day-before/hour-before reminder tasks.
Early-access onboarding
Signup writes profiles and waitlist entries, issues referral codes and directs participants into a feedback survey.
Customer discovery
A multi-step survey records pain points, current tools and feature priorities with response persistence and progress feedback.
Scope
Backend and supporting onboarding prototype; appointment-API integration into the website, autonomous receptionist behavior and external push/email/SMS delivery are not established end to end.
Technology
- Python
- FastAPI
- Pydantic
- Supabase
- Next.js
- React
- TypeScript
- Clerk
- Tailwind CSS
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